Actions and tools

Adding Maintenance Service Records

Log the work that was done and roll the schedule forward, so the next reminder counts from this service rather than the last one.

On AirIQ Fleet, select “Modules,” then “Maintenance.”

The Maintenance Module is located under the Modules drop down menu on the AirIQ Fleet toolbar, as indicated in the image below:

The Modules dropdown on the AirIQ Fleet toolbar, with Maintenance listed

Upon selection of “Maintenance,” you’ll see a screen with all of your company’s assets, each with “Schedules” and “Service” buttons respectively:

The Maintenance screen, listing company assets one per row

You can use the “Filter Assets” and “Filter Fleets” fields above the table to search for an asset or fleet you’re looking for.

Select the respective "Service" button for the asset you wish to modify.

The Service button on an asset's row

You will then see the following screen, showing any scheduled maintenance you already have, or in this case, nothing, as we have not added any schedules yet. You will also see the last reported engine hours and odometer.

The service records already held against an asset

Select “+ New Service Record” in the top right corner and fill in the service details as prompted.

You will then see the following screen:

The New Service Record form

If you want to keep the service record open for completion later, select “Save.” Otherwise, to close the service record now, select “Close this service record after it has been saved,” then select Save.

This will add a new service record to your asset

To close an open service record, open the service record by clicking

The button that opens an existing service record

The following screen will show up, showing the details of the service record you are closing along with its maintenance schedules if there are any:

The details of the service record being closed

Select:

The Close Service Record button

Note: If you have maintenance schedules attached to this service record and you want them to update automatically, check the “Update Schedule” box before closing the service record.

Otherwise, you will need to manually update the maintenance schedule. You will also not receive maintenance reminder notifications by email.

The prompt to update the maintenance schedules attached to a service record

Still stuck?

Client Care picks up the phone. If you need incident footage pulled for an insurer, say so when you call.

Client Care·ClientCare@airiq.com