Video and cameras

Viewing historic video

Learn how to view your historic video/recordings

Viewing historic video:

To view historic video/recordings, simply select your camera asset and perform a history query. You’ll notice a new film icon appear under the “Actions” column.

Depending on the status of the camera, some of these videos may be unavailable – there are two types of historic video: uploaded historic video (dark gray film icon), and local historic video (light gray film icon).

Uploaded historic video:

Uploaded historic video is reserved for events that are not typical tracking events. These events are usually caused by the driver, so they are uploaded to the cloud, so they can be viewed on AirIQ Fleet at all times. The following events will record and upload historic video:

  • Tamper detected: The camera may have caught the driver interfering with it
  • Driver SOS: The driver has pressed the SOS button on the IQ-CAM
  • Distracted driving: The IQ-CAM detected that the driver’s eyes were not looking at the road. Note: This can be incorrectly triggered if the driver is wearing sunglasses. There will be updates to the IQ-CAM to aid this in the future.
  • Vibration detected: The camera detected an excessive/strong vibration or movement, causing the camera to lose calibration
  • Harsh braking
  • Rapid acceleration
  • Sharp turns

Local historic video:

Local historic video is reserved for generic tracking events, as seen on other device types. These events are stored on the camera itself (hence the name ‘local’ historic video), so to view them on AirIQ Fleet, the camera must be powered and connected, as AirIQ Fleet needs to directly communicate with the camera to retrieve video from the IQ-CAM. The following events will record local historic video:

  • Arrive
  • Leave
  • Tracking
  • Power Up
  • Power Down

You can also retrieve video from the SD card directly with an SD card reader.

NOTE: Because local historic videos are stored on the SD card, these videos will be overwritten over time depending on camera usage (the more the camera is in use, the more it is recording). As new videos are recorded, the oldest ones are deleted.

Still stuck?

Client Care picks up the phone. If you need incident footage pulled for an insurer, say so when you call.

Client Care·ClientCare@airiq.com